Privacy Policy

Rental Heroes is highly committed in complying with the Australian and international privacy laws and to protect our customers privacy.

Rental Heroes collects details from its customer for the sole purpose of allowing customers to fully experience and benefit from our platform and its features.

Rental Heroes does not disclose, sell or trade any collected information of its customers to any third parties.

Rental Heroes does not disclose any information about our suppliers to anyone unless it is deemed necessary.

Rental Heroes will not use customer details or email addresses for sending unsolicited emails (SPAM) unless the customer has opted into the Rental Heroes Mailing List.

Rental Heroes uses ‘cookies’ for maintaining contact with a user through a website session. A cookie is a small file supplied by our web server and stored by the web browser software on your computer when you access this site. An explanation of cookies can be found at the site of the Office of the Australian Information Commissioner.

Cookies allow us to recognise you as an individual as you move from one of our web pages to another.

This information is only used to help you use our website systems more efficiently, for example by maintaining a record of what sorting you prefer to view pages in, not to track your movements through the internet, or to record private information about you.

In addition to web server logs, this website uses Google Analytics, a web analytics service provided by Google Inc. (‘Google’). Reports obtained from Google Analytics are used to help improve the efficiency and usability of this web site.

Google Analytics uses 'cookies' to help analyse how users use this site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Please refer to Google's Privacy policy.

Third-party vendors, including Google, may show Rental Heroes ads on sites across the Internet.

Rental Heroes and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to your website.

Rental Heroes may also use data from Google's Interest-based advertising or 3rd-party audience data (such as age, gender, and interests) with Google Analytics.

Search terms you enter when using our search engine are collected, but are not associated with any other information that we collect. We use these search terms to ascertain what customers are looking for on our site, and to improve the services that we provide.

These Terms and Conditions are subject to change without notice.