Our property management software uses natural language & AI to handle tenant issues and enquiries so you no longer have to

Alex uses natural language & AI to automate enquiries
freeing up your time!

Our virtual assistant "Alex" is an AI powered chatbot. Alex is smarter than other chatbots as he uses natural language for all maintenance issues and is clever enough to answer common tenant questions, so you don't have to.

Alex troubleshoots and offers self-help advice to resolve common problems. If the issue cannot be resolved by Alex, he gets all the details and creates the request directly in your CRM!
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What our customers are saying

Chris Orr - Savills Profile Photo
John Thomas
Business Operations Manager
One Agency

Alex has been fantastic for our property management team - They absolutely love the AI assistance and how the information feeds through to PropertyMe. Thank you so much for all of your help and congratulations on your recent awards!

Chris Orr - Savills Profile Photo
Russell Chester
Director
Latrobe Valley Real Estate

You guys have a been amazing to work with!

Chris Orr - Savills Profile Photo
Chloe Morland
Property Manager
Ray Dobson Real Estate

We have been very happy with Alex. It all seems to be going well and we are glad the renters prefer to chat with Alex than us!

Chris Orr - Savills Profile Photo
Chris Orr
Director of Residential
Savills Australia

So far the feedback has been wonderful and the jobs that are coming through are sooo much easier to handle.

Teagan Munro Profile Photo
Teagan Munro
New Business Manager
LJ Hooker - Kaleen

Alex has been really popular with our tenants – very easy to use allowing tenants to provide more information including photos and videos when reporting maintenance. The integration with IRE’s Maintenance Tracker is seamless and reduces the need for additional follow-up by our property managers.

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Tanya Harding
Business Manager
Distinct Property Management

Since introducing Alex, we’ve found there are less follow-up calls, emails and voicemails to deal with. It’s great that Alex goes beyond maintenance, answering common tenant questions and providing useful guidance without interrupting the team. On average Alex is saving 10 hours per week, and this is increasing each week as more tenants and owners start using Alex.

Susie Weaver Profile Photo
Jonathan Downing
‍‍
Operations Manager
Mosaic Property Group

The onboarding process couldn’t have been easier. After 3 weeks we’ve seen Alex handle close to 100 tenant requests on behalf of our Property Managers. What you guys have built is exactly what the industry needs. If you haven’t spoken to Rental Heroes, do your agency a favour, you wont regret it!

Susie Weaver Profile Photo
Susie Weaver
Business Development Manager
LJ Hooker - Canberra City

Since launching Alex the AI-chatbot a couple of months ago, we have noticed a reduction in calls – maybe a 100 calls have been avoided. The set up was so easy, and the team at Rental Heroes are great. I highly recommend them.

Kelly Seaton - The Leasing Network Profile Photo
Kelly Seaton
Managing Director / Licensee
The Leasing Network

We have been watching on the chats to see how it’s going, which has been fun, especially the one where Alex was doing better than us. Lol….

Customers using Alex

...and many more
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