Retail & Commercial Property Management

"Alex" the virtual assistant acts as the concierge for your retail and commercial tenants' questions and maintenance requests. Free up existing staff to deliver more without increasing resourcing budgets

84%
Prefer using Alex compared to existing channels
97%
Automation of tenant interactions
81%
Rate their experience as "better"
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Leverage all the benefits of our Residential and Owners Corp solutions
With a bespoke roll-out
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Customised to your existing workflow and processes
We align and integrate to your existing systems, functions and processes
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Optimise work force efficiency
By reducing number of touch-points and handovers
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Remote and centralised administration
Of your sites whilst still providing instant engagement with your customers
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Make delegation easy
If you’re on holiday, switch your alerts to a team member

Core benefits

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No app to download
and no login/account required - use existing channels users already have
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Reduce the number of emails
you deal with to the ones that matter
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Work the way you want
- you can instantly respond from your mobile or at your convenience from your desktop
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Simple, intuitive and quick
logging of issues in less than 90 seconds
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Flexible onboarding of new users
- pre-onboard using existing data or allow self-registration
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Integrate with existing systems
to avoid data duplication and have one centralised view of your property
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Not just restricted to text
– send rich content such as articles, videos, website links, FAQs, self-help guides and any other rich content you already have
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Co-brand and white label
options available

Any questions?

Please get in touch with a member of our team

Let's Chat