Owners Corporations

"Alex" the virtual assistant acts as the concierge for landlords, owner-occupiers and residents' questions and maintenance requests. Communicate with individuals or the whole building and get insights into how your asset is being utilised

84%
Prefer using Alex compared to existing channels
97%
Automation of tenant interactions
81%
Rate their experience as "better"
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Let occupiers and owners raise requests
To building management at any time with full tracking and integration
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Automated booking of assets
Such as lifts and common areas
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Broadcast to groups of tenants
From the whole building, floors even individuals or any other defined group e.g. owners vs. occupiers
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Promote preferred suppliers
Such as trades for tenant requests
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Send reminders
For payments, building updates, rules & regulations, etc.
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Keep everyone up to date
On building procedures, policies and general notifications
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Enable feedback
Via surveys, polls, votes and suggestions
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Leverage ‘big data’ analytics
So you know what’s going on in the building e.g. types of maintenance issues, neighbour complaints, number of move-ins, etc.

Core benefits

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No app to download
and no login/account required - use existing channels users already have
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Reduce the number of emails
you deal with to the ones that matter
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Work the way you want
- you can instantly respond from your mobile or at your convenience from your desktop
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Simple, intuitive and quick
logging of issues in less than 90 seconds
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Flexible onboarding of new users
- pre-onboard using existing data or allow self-registration
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Integrate with existing systems
to avoid data duplication and have one centralised view of your property
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Not just restricted to text
– send rich content such as articles, videos, website links, FAQs, self-help guides and any other rich content you already have
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Co-brand and white label
options available

Any questions?

Please get in touch with a member of our team

Let's Chat