Residential Property Management

"Alex" the property manager's virtual assistant is ideal for agencies and property managers looking to deliver a better experience for their landlords and tenants, whilst freeing up time to focus on building their rent roll

84%
Prefer using Alex compared to existing channels
97%
Automation of tenant interactions
81%
Rate their experience as "better"
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Free up time
Alex will take on low-value repetitive tasks such as answering common questions and will provide self-help support for your tenants
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Avoid expensive late night call-outs
With accurate triaging Alex determines whether a call-out is really needed or can wait until the next business day
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Exceed customer experience expectations
For your tenants and landlords with instant responses and automated updates
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Track satisfaction
Through built-in ratings so you know which tenants and landlords need that extra personal touch
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Make delegation easy
If you’re on holiday, switch your alerts to an alternative property manager or team

Core benefits

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No app to download
and no login/account required - use existing channels users already have
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Reduce the number of emails
you deal with to the ones that matter
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Work the way you want
- you can instantly respond from your mobile or at your convenience from your desktop
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Simple, intuitive and quick
logging of issues in less than 90 seconds
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Flexible onboarding of new users
- pre-onboard using existing data or allow self-registration
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Integrate with existing systems
to avoid data duplication and have one centralised view of your property
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Not just restricted to text
– send rich content such as articles, videos, website links, FAQs, self-help guides and any other rich content you already have
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Co-brand and white label
options available

Any questions?

Please get in touch with a member of our team